At Paperless Pals, we strive to ensure that our customers are satisfied with their purchases. This Refund and Return Policy outlines the conditions under which we accept returns and issue refunds.
1. Digital Products
Due to the nature of digital products, we do not offer refunds once the purchase is completed and the product has been delivered. However, if you experience issues with the product, please contact our support team for assistance.
2. Subscription Services
For subscription plans, you may cancel your subscription at any time. If you cancel before the end of your billing cycle, you will continue to have access to the subscription until the end of that period, but no refunds will be issued for the current billing cycle.
3. Requesting a Refund
If you believe you are eligible for a refund under our policy, please contact us within 14 days of your purchase. Include your order number and the reason for your request. We will review your request and respond accordingly.
4. Changes to This Policy
We reserve the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page, and your continued use of our services after any changes constitutes your acceptance of the new policy.
